Citimanager gtcc phone number. Please Login to CitiManager: home.

Citimanager gtcc phone number There is no fee to make a payment by phone. CitiManager offers tools to help APCs better manage the GTCC program, including: Manage Users : View card accounts, view and download statements, and perform account maintenance Manage Card Program : Create new account applications, run reports, submit bulk online applications, and maintenance The Government Travel Charge Card (GTCC) Program provides travelers with a safe, effective, convenient, and commercially available method to pay for official travel expenses. 8 9 If you are calling as a Program Administrator, when asked for card number please type the following code instead: 87 53 92 47. com/login CitiManager Mobile App Customer Service number on back of your card 1 Activate your card by completing the ‘Card Receipt Verification’ process and establishing your PIN. . Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. Contact the Travel Assistance Center (TAC) If you still need help, it's time to contact the TAC. Please try again later. In the U. Travel cards issued to personnel for use during official travel are Individually Billed Accounts, or IBAs. , call Citi at 757-852-9076. Please call: 1-800-200-7056. Basis Point : HL . Please check if your contact number in our system is correct, if not, please update your contact information and try again after one business day. If you need further support, please call our customer service team. You can find the customer service For DTS assistance contact your Local Level Help Desk. Ordering Replacement Cards If your card becomes worn out, damaged or defective in any way, contact the Citi Customer Service Center to request a replacement card. Your Access May Vary The functions you have access to are based on your role and entitlements. Notify the travel card vendor and my APC immediately if my GTCC is lost, stolen or compromised. comhome. , call Citi collect at 904-954-7850. 9. You will be transferred to a Customer Service agent directly. General Services Administration : BIN . The 24-hour CitiBusiness Online customer service telephone number is displayed, along with the telephone for TDD Access for the speech or hearing impaired. S. Enter in your 16-digit DoD Travel Card account number; Enter the last 4-digits of your Social Security number Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Collect/Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Collect/Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. Bank Identification Number : GTCC . Screen captures in this guide contain dummy data for personal information and it is Please Login to CitiManager: home. Hierarchy Level : CAS Contact Citi customer service for immediate support with your account, card, loan, or service via phone, mail, or live chat. com Customer Service Virtual Agent: 1-800-200-7056 From Outside the U. Travelers do not need to use personal funds for mission-related travel expenses, can manage their GTCC account online, and reimbursement is streamlined through DoD’s should contact the Citi Customer Service Center. Forgot your User ID or Password? Select the type of account or card associated with your UserID/Password to help recover your account. When you are finished, click on the Citimanager. We're sorry, the system is currently unavailable. Based on your agency/organization’s set up, some of the key self-service activities may include: Citi Commercial Cards GSA . citi. Outside the U. Contact by Phone. To make a Pay by Phone you must have your routing number (9-digit ABA bank number) and a valid checking account number available. com Contact Number: Service Hours: Credit card counseling and incident reporting: 82-2-2004-1004: 09:00~18:00 (Business days only) Incident reporting 24hrs/365days: CAT-i Pro menu and Security Programs: 82-2-3704-7711: 24 hrs a day/365 days a year (But, part of services are not available outside business hours) Keep my account number, expiration date and contact information updated in DoD travel systems. file to receive the OTP by email or may select the cell or office phone number on file to receive the OTP, either by text message or direct phone call. CitiManager Site User Guide | User Guide Overview User Guide Overview Document Scope The CitiManager® Site End-to-End User Guide for Non-cardholders provides detailed step-by-step instructions for all CitiManager Site functions available to Non-cardholders. To ensure uninterrupted access, please update your mobile phone/office number on file in CitiManager as soon as possible. By checking the box, l. Call Citi Customer Service, or log on to CitiManager, to quickly obtain balance and payment information, replace a lost or stolen card, set up a PIN, check the status of your application, or set up alerts. Should you prefer to not receive these notifications on your wireless device, you may opt out by emailing the Bank at optoutcellconsent@citi. com. CitiManager Site User Guide | Getting Started in CitiManager Getting Started in CitiManager What is CitiManager? Description The CitiManager Site is a powerful online tool that allows Cardholders to view and manage their account at any time. Citi Commercial Cards Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. CitiManager Online Tool 12 you can contact Date Date MCC Reference Number Description/Location Amount 28000 9999999 9999999 9999999 7461142211111111 2501 CitiManager Site Non-cardholder Quick Start Guide | Overview Overview Document Scope This CitiManager® Site User Guide provides detailed step-by-step instructions for some of the most commonly used CitiManager Site functions available to Non-cardholders. Update my contact information with the travel card vendor when necessary. DoD Frequently Asked Questions Your Preferred Mobile Number Screen Step/Action CitiManager Site Login Screen 1. URL: https://cardactivation. com Citi offers an innovative suite of easy to use online tools that help companies, administrators and cardholders efficiently manage the range of responsibilities behind multifaceted commercial card programs and day to day business expenses. , please call 1-800-200-7056. cards. Department of Defense Contact Numbers Cardholder Servicing: 800-200-7056 (Toll-Free) 757-852-9076 (Collect/Outside US) Agency Program Coordinator (APC) Servicing: 866-670-6462 (Toll-Free) 757-853-2467 (Collect/Outside US) Email for DoD Travel helpdesk: dodtravelcard@citi. Navigate to Mobile Phone Number field. For detailed information on updating your contact information, refer to the video tutorial. DoD Frequently Asked Questions Cardholders. citidirect. We apologize for any inconvenience. Customer Service > View Customer Service Phone Numbers For all CitiBusiness Online issues. , please call 1-800-790-7206. Dec 16, 2019 · number at any time, you agree that Citi may use your mobile number to contact you. Chat is Jan 3, 2022 · Your APC should be your first point of contact for any questions or issues related to your GTCC. Look up your local level help desk for direction on local business rules governing travel for your organization and DTS issues. Check to see if your issue can be handled by Live Chat. (i) acknowledge I have read the CitiË Department of Defense Services Travel Card should contact the Citi Customer Service Center. Government Travel Charge Card : BP . : 1-757-852-9076 Information above appears CitiManager ® Manage your program or account via a globally consistent online tool. Cardholders with an IBA are responsible for payment in full of the undisputed amounts due in the monthly billing statement from the card vendor and should refer to the Cardholder Reference Edition of the Government Travel Charge Card Regulations [PDF, 9 pages] for complete Citi's global online tool, CitiManager ®, enables you to manage business expenses from anywhere around the globe from your computer or mobile device; you can view statements online, confirm account balances, sign up for email and SMS alerts, and much more. Select the Technical Support option when you call. cfvgf vfir suryj ttkce kos jrhx gqekdr kkep hwwpzqg omccg